Of course, some employees are probably having trouble getting their computers set up. Boasts excellent mass deployment options that make it one of the leading choices for larger companies requiring a new remote desktop solution.Includes full file-sharing tools, enabling you to transfer files between connected devices in a fast, streamlined manner.Comes with integrated video conferencing and messaging tools, which are particularly useful for remote support agents and IT technicians.Supports mobile devices, enabling you to share the screen of your iOS or Android smartphone or tablet: you can connect between all supported platforms, including from mobile to desktop, desktop to desktop, desktop to mobile, and mobile to mobile.

Has comprehensive remote support tools designed for IT technicians and support agents, including integrations with major service desk programs.

Enables remote access to computers and other devices from a different location: for example, it could be used to access your work computer from your personal laptop.

It enables users to access devices remotely, providing support or controlling said devices from a different location. Other devices and operationg systems can download the software below.TeamViewer is without a doubt one of the best remote desktop software programs on the market. During a scheduled service request you will be asked to provide a client id number from your Teamviewer client as well as password to authorize the remote session. Most stfx owned Windows devices will be have this application installed already. Teamview can be used on mac, windows, ios and andriod platforms. To conduct a remote session, you must be available to approve access on your computer for an IT Services Support Staff to share your screen.

Using a remote assistance agent enable IT Services to support your computer remotely, reducing service time. Remote support is available to the StFX community on and off campus. Teamviewer is an application that enables you to screen share with IT Services to assist in troubleshooting and remote assistance. TeamVeiwer works across multiple platforms, including Window, Mac, mobile devices.

Teamviewer support mobile devices